*This guidance applies to Coinbase, Kraken, Bitstamp or to ANY Exchange (or XRP wallet) that requires a Destination Tag for incoming XRP transactions.
Most larger cryptocurrency exchanges require the use of a Destination Tag when sending XRP to any wallet held by that exchange.
The reason is that exchanges use a single XRP wallet address for all incoming XRP transactions. They then use the Destination Tag to route the XRP to the correct customer account. So if you're creating a JetPay for an exchange-based wallet, you MUST include the Destination Tag. Otherwise, the XRP may never arrive — and exchanges are often unforgiving about such mistakes.
JetPay.cloud provides clear, easy-to-follow instructions to help you Create and Activate your JetPay correctly. We even have a detailed Tutorial Video you can use to walk through the process — including cases where a Destination Tag is needed.
• Coinbase Destination Tag Policy
• Kraken Destination Tag Policy
You can verify your JetPay and Destination Tag using XRP Scan. If you think there was an error when creating your JetPay, please contact JetPay Support.
Thank you for using JetPay.cloud — we’re happy to be your HRID provider for XRPL nametags!